privacy policy - dreamscape
Last updated: 14 August 2024
We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy explains who we are, how we process personal information about you, and how you can exercise your privacy rights. This Privacy Policy applies to personal information that we collect through our app, Dreamscape, which is available via app stores including the Meta Quest Store. By using our Services, you agree to be bound by this Privacy Policy and consent to our processing of information as specified therein.
Information We Collect
Personal Information:
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We may collect personal information such as your name, email address, and other contact information if you choose to provide it, for example, when you contact us for support.
Usage Information:
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We automatically collect certain information when you use the app, including data about your device, operating system, IP address, and usage patterns (e.g., how you interact with the app).
In-App Analytics:
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We may collect anonymized in-app analytics data such as session duration, retention rates, and feature usage to improve the app's functionality and user experience.
How We Use Your Information
To Provide and Improve the App:
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We use the collected data to operate and improve the functionality of Dreamscape and to enhance the user experience.
To Communicate with You:
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We may use your contact information to respond to your inquiries or provide updates about the app.
To Comply with Legal Obligations:
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We may process your data to comply with applicable laws and regulations.
Disclosure of Information
With Your Consent:
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We may share your information with third parties if you have provided explicit consent.
With Service Providers:
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We may share your information with trusted third-party service providers who assist us in operating the app. These providers are obligated to keep your information secure and confidential.
For Legal Reasons:
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We may disclose your information if required by law or in response to legal processes.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to request the deletion of your data, you can do so by contacting us using the form at the end of the page.
Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, please note that no method of transmitting or storing data is completely secure.
Your Rights
Opt-Out:
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If you no longer wish to receive communications from us, you can opt-out by contacting us using the form below.
Data Deletion:
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You may request the deletion of your personal data by contacting us using the form below. We will verify your identity before processing your request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of Dreamscape after the changes are posted will constitute your acceptance of the new Privacy Policy.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us using the form below:
How to Complain
If you have any concerns about our use of your data, you can contact us below. If you are unhappy with how we have used your data, you also have the right to complain to the Information Commissioner’s Office (ICO) in the United Kingdom.
United Kingdom